Step 01
Visit and measurements
We come to your home or business with no obligation. We take measurements and look at where the sun falls and how the wind hits in your area.
If your awning will not open, has stopped halfway, has a dropped arm or torn fabric, our technical service repairs it. We fix awnings of any brand, whether we installed them or not, as long as compatible spare parts exist. We tell you honestly whether it is worth repairing or better to replace it.
When the fabric has faded, torn or stretched, we replace only the fabric and keep the frame. We make it to measure in acrylic or PVC, in the colour you want or the one your community of owners requires.
An arm bent by the wind, a broken internal strap or springs that no longer hold the tension. We replace the part without touching the rest. Do not try to take an arm apart yourself: the springs are under a lot of tension and it is the repair with the highest risk of injury.
The awning that does not respond, stops halfway or has one side arriving before the other. We reprogramme the remote, adjust the limit settings or replace the tubular motor without replacing the awning. And if it is manual, we can motorise it.
If the awning bounces or you see play in the wall brackets, stop using it and call us: it is the most serious fault. We re-anchor it with chemical anchors or spreader plates, depending on the type of wall.
Cleaning, greasing the pivot points, retightening the fixings and adjusting the tension. On the coast, best done every year before summer.
Repairing almost always pays off for fabric, motors, arms and adjustments. If the frame is corroded and the fixings are damaged, a new awning is sometimes the better option. As a rule of thumb, if the repair comes to more than 50-60 % of the cost of an equivalent awning and yours is already many years old, it usually makes sense to replace it. We tell you plainly in the quote.
Tell us in the form what is wrong with the awning, what type it is and where it is. If you can, send us photos on WhatsApp using the button in the corner: they help us a great deal with the diagnosis.
We call you and, if needed, a technician comes to see it.
We give you a written quote before touching anything.
We repair it at your home or in our Elche workshop, depending on the fault.
If the motor does not respond, change the battery in the remote and wait 15 or 20 minutes: the thermal cut-out may have tripped. If the fabric has pockets of water, extend it so it dries. Anything else is best left to a technician.
Guarantees
3years
guarantee on the installation
5years
against fading on awning fabrics
10years
against fading on shade sail fabrics
5years
on motors and components
How we work
Step 01
We come to your home or business with no obligation. We take measurements and look at where the sun falls and how the wind hits in your area.
Step 02
We suggest the option that fits best and give you a detailed quote before any work starts.
Step 03
We make it in our own premises in Elche, with materials chosen to stand up to the Mediterranean climate.
Step 04
Our own technicians install it. And we are still there afterwards.
Where we work
We make everything in Elche and our own team installs it across the province of Alicante and the Region of Murcia. You will find our showrooms in Altea, Moraira, Finestrat, Ciudad Quesada and Gran Alacant.
We often install in Santa Pola, Moraira, Calpe, Finestrat, Altea, Torrevieja, Benidorm and Denia.
Questions
Yes, of any brand, as long as compatible spare parts exist or parts can be adapted.
It depends on the size and the fabric. We give you the price in writing once we know the width, the projection and the type of awning.
Yes. The tubular motor sits inside the roller tube and can be replaced without touching the rest of the awning.
Most often it is the thermal cut-out: after several operations in a row the motor stops for a few minutes. If it happens after a single use, or more and more often, it needs checking.
Almost always: we replace the arm or the internal strap. Do not take it apart yourself, the springs are under a lot of tension.
Once a year, ideally before summer, and more so on the seafront.
No obligation
Fill in the form and we'll call you as soon as we can to arrange the visit. If you have a quick question, message us on WhatsApp using the green button in the corner.
Keep browsing
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